Privacy Policy
Effective January 1, 2026
Keystone Athens Concrete and Masonry, athensconcreteandmasonry.com, support@athensconcreteandmasonry.com
Who this policy covers
This policy explains how Keystone Athens Concrete and Masonry handles the information you share when you use our website, call us or ask for an estimate. We're a masonry contractor in Athens, GA, and we collect only what we need to answer your questions and do the work you ask for.
It applies to this site, starting from our home page, and to the contact form, phone calls and email messages that come through it. You can read more about who we are on our About page.
Information we collect
When you fill out our contact form, we collect what you type in. That's usually your name, phone number, email address, property address and a description of the job, such as a cracked foundation wall or a chimney that needs repointing.
Our contact form is run by an outside form service, so your entries pass through that service before they reach us. That service handles your information under its own privacy terms.
When you call or email us, we keep the details you give us so we can follow up and schedule a visit. If you send photos of your brick, stone or concrete, we keep those with your estimate notes.
When you browse the site, some information is collected automatically. This can include your device type, browser, the pages you visit, how long you stay and the site that sent you here. It doesn't tell us who you are by name.
Cookies and analytics
Cookies are small files your browser stores so a site can remember things between visits. We use them, along with analytics tools, to see which pages people read and where the site could be clearer or faster.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use your contact details to reply to you, set up an estimate at your property, send you a written quote and keep you updated while the job is underway. We use your property address so our crew knows where to go and what to bring.
We use site analytics only to improve the website. We don't use your information to make decisions about you beyond the job you asked about.
Who we share it with
We don't sell your personal information, and we don't rent it or trade it to marketers.
We share it only when it's needed to run the business or do your job. That covers the services that host this site, run our contact form and provide our analytics, and anyone we're required to share it with by law, such as in response to a valid legal request.
How long we keep it
We keep estimate and job records for as long as we need them to stand behind our work, answer questions about a past job and meet tax and legal record-keeping requirements. Inquiries that never turn into a job are usually cleared out once they're no longer useful.
Analytics data is kept in summary form and isn't tied to your name.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. We'll do that unless we have to keep a record for legal or tax reasons, and if so, we'll tell you.
If we ever send you follow-up messages you don't want, tell us and we'll stop. Depending on the state you live in, you may have other privacy rights under state law, and we'll honor those when you contact us.
Keeping your information safe
We take reasonable steps to protect what you send us, and we limit access to the people who need it to handle your job. No website or email system is perfectly secure, so please don't send payment card numbers or other sensitive details through the contact form.
Children's privacy
This site is meant for adults arranging work on a home or property. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Changes to this policy
We may update this policy if the way we run the site or handle information changes. The current version will always be on this page, so check back whenever you want to see how your information is handled.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (706) 395-0746 or reach us through our Contact page. We reply within 1 business day, and we'll let you know what we found or what we changed.